Terms of Service

Terms & Conditions

Last Updated: October 10, 2025

Welcome to Madison Garde, an Assumed Name of Multibanded LLC (“Madison Garde,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website www.madisongarde.com (the “Site”) and all related online ordering, purchasing, and communication services (collectively, the “Services”).

By using our Site or purchasing from us, you agree to these Terms. If you do not agree, please discontinue use of the Services.

1. Business Information

Legal Entity: Multibanded LLC
Assumed Name (DBA): Madison Garde
License: Texas Cottage Food Permit No. 4686
Registered Address: 5900 Balcones Dr, Ste 100, Austin, TX 78731-4298
Email: madisongarde@outlook.com
Website: www.madisongarde.com

Madison Garde is a home-based, small-batch bakery operating under the Texas Cottage Food Law and licensed by the Texas Department of State Health Services (DSHS) to prepare and sell non-potentially hazardous baked goods directly to consumers.

2. Acceptance of Terms

By accessing the Site, making a purchase, or otherwise using our Services, you acknowledge and agree to be legally bound by these Terms and all applicable laws and regulations. We may modify these Terms at any time without prior notice by updating this page. The date of the most recent revision will always appear above.

3. Ordering & Payment

All orders must be placed directly through our official website hosted by Squarespace, with payments securely processed via Square Payments.

  • Orders are not final until full payment is received and confirmed.

  • All prices are listed in U.S. Dollars (USD) and are subject to change without notice.

  • Taxes may apply where required by law.

  • Payment methods accepted include major credit and debit cards supported by Square.

  • You agree to provide accurate billing and contact details to avoid delays or failed transactions.

Madison Garde reserves the right to cancel any order at its discretion, including for reasons such as product unavailability, suspicion of fraud, or non-payment.

4. Pickup & Local Delivery

Pickup

Orders are available for local pickup in San Antonio, Texas, or at designated pop-up and market locations as announced via our website or social media. Pickup times and locations must be confirmed in your order confirmation email. Orders not retrieved during the scheduled pickup window may not be eligible for replacement or refund.

Delivery

Limited local delivery may be offered within select zip codes. Delivery fees and eligibility are calculated at checkout. Madison Garde is not responsible for delivery issues resulting from incorrect addresses or unattended deliveries.

5. Product Quality & Care

Each Madison Garde product is handcrafted, baked fresh to order, and may vary slightly in size, color, or decoration. These natural variations are inherent to artisan production and do not constitute defects.

Cookie Care Guidelines:

  • Best consumed within 7–10 days of pickup.

  • Store at room temperature or freeze for up to 1 month.

  • Reheat for 15–30 seconds (room temperature) or 45–60 seconds (from frozen) for optimal texture.

6. Allergen & Ingredient Disclosure

Our products are made in a home kitchen that handles gluten, dairy, eggs, soy, and nuts. While we offer nut-free options, cross-contact may occur.
Customers with severe food allergies are advised to contact us before ordering. Madison Garde is not liable for allergic reactions or sensitivities resulting from ingredient exposure.

Each product label includes a full ingredient list in compliance with Texas Cottage Food Law and DSHS regulations.

7. Refunds, Returns & Cancellations

Because all items are perishable and made-to-order:

  • We do not offer refunds for change of mind or taste preference.

  • Cancellations or changes must be submitted at least 48 hours before pickup or delivery.

  • For damaged or incorrect orders, contact us within 24 hours of receipt at madisongarde@outlook.com with your order number and photos.

Eligible cases may be resolved with a replacement, store credit, or partial refund to the original payment method via Square, at our discretion.
See our Refund Policy for full details.

8. Cottage Food Law Notice

In compliance with Texas Health & Safety Code § 437.0192, all Madison Garde products include the following required disclosure:

“This food is made in a home kitchen and is not inspected by the Department of State Health Services or a local health department.”

License Holder: Multibanded LLC
Texas Cottage Food Permit No. 4686

9. Intellectual Property

All content, including text, recipes, photography, logos, graphics, and layout, is the intellectual property of Multibanded LLC dba Madison Garde.
No material from our Site or social media platforms may be reproduced, republished, or distributed for commercial purposes without written permission.

10. Privacy & Data Security

We value your privacy. All personal and payment data are collected and processed according to our Privacy Policy.

Payments are processed through Square Payments, a PCI-compliant platform. We do not store full credit card information.
By using our Site, you consent to the collection and use of your data in accordance with our Privacy Policy.

11. Limitation of Liability

To the maximum extent permitted by law, Madison Garde, Multibanded LLC, and their affiliates shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profit, personal injury, allergic reaction, or foodborne illness, arising from your use of our products or Services.

Our total liability for any claim shall not exceed the total amount paid for the specific order at issue.

12. Governing Law & Venue

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict-of-law principles.
Any disputes shall be exclusively resolved in the state or federal courts of Bexar County, Texas.

13. Contact Information

If you have questions about these Terms or any aspect of our business operations, please contact us:

Madison Garde

Multibanded LLC
Assumed Name (DBA): Madison Garde
License No.: 4686 – Texas Department of State Health Services

Email: madisongarde@outlook.com
Mailing Address: 5900 Balcones Dr Ste 100 Austin, TX 78731-4298
Website: www.madisongarde.com